Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee assistance program
Job Description
PeakMade Real Estate is a dynamic Atlanta-based company specializing in the management and development of off-campus student housing, multi-family, and build-to-rent communities across the United States. With a robust portfolio spanning various states, PeakMade is dedicated to creating vibrant, well-managed residential environments that meet the needs of modern residents. The company fosters a fun, collaborative, forward-thinking, and purposeful working environment, driving a culture that emphasizes core values such as people matter most, doing the right thing, creating meaningful moments, owning responsibilities, and continuous evolution. As an Equal Employment Opportunity employer, PeakMade Real Estate is committed to diversity and inclusion in... Show More
Job Requirements
- 1-2 years experience in a hospitality environment
- Customer-focused mentality
- High-level communication skills
- Ability to answer phones promptly and speak appropriately and professionally
- Ability to multitask while maintaining attention to detail
- A passion for serving others
- Ability to lift up to 25 pounds
- Professional attire
- Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed
Job Qualifications
- 1-2 years experience in a hospitality environment
- Customer-focused mentality
- High-level communication skills
- Ability to answer phones promptly and speak appropriately and professionally
- Ability to multitask while maintaining attention to detail
- A passion for serving others
- Ability to lift up to 25 pounds
- Proficiency with Microsoft Office suite and ability to adapt to other computer programs as needed
- Professional attire
Job Duties
- Use software to log and store packages in lockers and overflow areas when lockers have reached capacity or packages do not fit
- Audit Parcel Pending locker reports for packages that need to be moved to overflow areas due to time in storage or returned to sender due to resident no longer residing at property
- Maintain processes to accurately distribute packages to residents
- Provide customer service in a courteous and professional manner during business hours
- Work productively without supervision
- Notify residents and log all perishable packages into Entrata
- Complete weekly audit of package room
- Assist residents with lockouts and other concerns
- Assist leasing office in setting up and breaking down of resident events
- Responsible for distributing and setting up promotional materials in clubhouse
- Assist residents with guest parking, conference room reservations, and all other resident needs
- Assist prospects with inquiries, scheduling tours, answering questions over the phone, coordinating with leasing staff on tour schedules
- Manage hospitality bar as well as monitoring inventory stock and requesting purchases to property manager as needed
- Manage all aspects of Maker Hall ensuring appropriate and safe use of amenities, lights, and music
- Assist vendors with directions around the property and connect them with maintenance when needed
- Provide assistance and keys to corporate partners
- Manage corporate partners incoming guests per emails sent directly to concierge for check-ins
- Distribute replacement keys and parking passes
- Provide assistance and access to approved pet sitters and dog walkers
- Manage emergencies by reporting quickly to first responders when needed, property manager and maintenance supervisor
- Learn how to shut off water during emergency leaks and notify maintenance immediately
- Open and close pool during pool season from 8am to 8pm
- Monitor amenity area usage
- Close amenity spaces at 10pm nightly
- Assist office team with resident renewals by engaging with residents, answering questions, and renewing in Entrata
- Assist office team with resident notices to vacate by answering questions, sending notices through Entrata, and placing units on notice
- Assist office team with move ins and outs by providing or collecting keys based on needs and timing
- Walk parking areas and tag illegally parked cars
- Walk parking garages to ensure none are parked illegally
- Monitor cameras at front desk
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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