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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.27
Work Schedule
Standard Hours
Benefits
Supplemental pay tips
Paid sick time
paid leave
401(k) plan with employer match
Calm Health application subscription
Employee assistance program
Pet insurance option
Discounts on hotels and restaurants
Employee Referral Bonus Program
Job Description
Poka Lola Social Club pays homage to turn of the century American soda fountain culture while reinventing the concept of the every-man's cocktail bar. It is a unique establishment where guests can explore new flavors or enjoy beloved favorites in a vibrant, inviting atmosphere. The bar is distinguished by its specialty sodas, crafted with locally sourced seasonal ingredients that are bottled on site. These sodas serve as a core element in hand-crafted cocktails, can be savored on their own, or taken home by customers. This innovative approach to beverage offerings combines nostalgia with modern mixology and a focus on quality,... Show More
Job Requirements
- High school education or equivalent
- Minimum three months experience in similar role
- Basic understanding of customer service principles and restaurant operations
- Ability to handle cash transactions accurately
- Proficiency in English communication both oral and written
- Ability to multitask effectively in a fast-paced environment
- Strong organizational skills and attention to detail
- Ability to handle stressful and emotional customer interactions
- Physical ability to lift up to 50 lbs, stand for prolonged periods, and move up to 300 feet regularly
- Capability to work in varying temperatures including freezer environments
- Manual dexterity to manage food and beverage trays
- Ability to hear, see, and communicate clearly in a bustling restaurant setting
Job Qualifications
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Basic knowledge of customer service principles
- Understanding of the food server function and restaurant operations
- Knowledge of standard cash-handling procedures
- Fluency in oral and written English
- Ability to perform multiple tasks simultaneously
- Highly organized with strong attention to detail
- Tact and understanding in handling customer service problems
Job Duties
- Greet and take food and drink orders from customers
- Serve orders and accommodate special needs or requests
- Maintain attentiveness to customers throughout dining experience
- Perform restocking and cleaning duties including opening and closing sidework
- Memorize menu items, recipes, and daily specials to answer questions and make recommendations
- Maintain cleanliness standards in restaurant and service areas
- Control guest checks by following check-use procedures and accurately document orders
- Handle guest payments ensuring accuracy and security
- Attend pre-meal and departmental meetings to enhance communications and knowledge
- Respond to customer inquiries and comments in person and on phone
- Present a clean and professional appearance
- Maintain friendly, cheerful, and courteous demeanor at all times
- Perform other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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