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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.27
Work Schedule
Standard Hours
Benefits
Tips
Paid sick time
paid leave
401(k)
Calm Health application subscription
Employee assistance program
Pet insurance
Employee Referral Bonus
Job Description
Poka Lola Social Club, part of the renowned Sage Restaurant Group, is a vibrant and innovative cocktail bar inspired by the turn-of-the-century American soda fountain culture. This establishment uniquely blends nostalgic elements with modern mixology, specializing in handcrafted cocktails complemented by specialty sodas made from locally sourced, seasonal ingredients. These sodas are carefully bottled on-site, offering patrons the opportunity to enjoy them either as part of creative cocktail concoctions, on their own as refreshing beverages, or to take home. Situated within a network of independently operated restaurants and lounges connected to prime hotel locations, Poka Lola Social Club exemplifies a... Show More
Job Requirements
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
- Must know standard cash-handling procedures
- Must be fluent in oral and written English
- Must have ability to perform multiple tasks at one time
- Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
Job Qualifications
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
- Ability to perform multiple tasks at one time
- Highly organized and able to pay attention to sound and sight details in crowded and noisy situations
- Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Fluent in oral and written English
Job Duties
- Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
- Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
- Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers
- Maintains cleanliness standards in restaurant, wait station and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
- Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed
- Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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