Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Job Description
Michaels Companies Inc., established in 1973 and headquartered in Irving, Texas, is a leading creative destination in North America with over 1,300 stores across 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca. The company also operates Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. Michaels takes pride in being the go-to place for all things creative, providing customers with a wide range of products that inspire creativity and innovation. Michaels is committed to the full inclusion of all qualified individuals and strives to... Show More
Job Requirements
- At least sixteen (16) years of age
- ability to remain standing for long periods of time
- ability to move throughout the store
- ability to perform regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladder or similar equipment
- willingness to work in a public retail store setting with climate controlled and some non-controlled areas
- availability to work nights, weekends, and early mornings
- ability to follow safety programs and store procedures
- eligible to satisfy federal, state, and local legal requirements for employment in the U.S.
- if needed, ability to request reasonable accommodations to perform essential job functions
Job Qualifications
- Retail and/or customer service experience preferred
- ability to work flexible hours including nights, weekends, and early mornings
- strong interpersonal and communication skills
- capability to handle cash transactions accurately
- able to follow company policies and standard operating procedures
- ability to work effectively in a team environment
- willingness to learn and be cross trained in custom framing selling and production
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with laws and requirements
- interact with others in an accepting and respectful manner
- remain positive and respectful even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image and serve as a role model for other Team Members
- cross trained in Custom Framing selling and production
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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