Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $12.48
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Great Lakes Ace Hardware located at 1234 Michigan Street, Grand Rapids, Michigan is a reputable home improvement and hardware store committed to providing quality products and outstanding customer service to its community. As part of the larger Ace Hardware brand, Great Lakes Ace Hardware emphasizes core values such as integrity, teamwork, and customer focus. The company fosters a positive work environment where team members are empowered to contribute to the store’s overall success and community goodwill. With a welcoming atmosphere and dedication to service, Great Lakes Ace is well-recognized for supporting both DIY enthusiasts and professional contractors alike. They pride... Show More
Job Requirements
- At least 16 years of age
- no prior experience or training necessary
- ability to perform essential duties satisfactorily
- ability to walk and stand for extended periods
- ability to lift and move up to 25 pounds regularly and up to 50 pounds with assistance
- ability to use hands for handling tools and controls
- ability to speak and hear effectively
- availability to work flexible hours including weekends
- dependable and regular attendance
Job Qualifications
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and policy manuals
- ability to speak effectively with customers and associates
- ability to understand and respond to verbal instructions
- basic mathematical skills including addition, subtraction, multiplication, division, and computing rates, ratios, percents
- ability to apply common sense to carry out instructions and deal with standardized problems
- excellent communication and customer service skills
- familiarity with point-of-sale systems and computer usage
Job Duties
- Operate cash register by scanning merchandise, engage customers through suggestive selling, properly tender each transaction, thank customers for shopping
- process refunds and issue store merchandise credit for returns
- use loss prevention techniques to minimize shortages and prevent shoplifting
- follow company policies and procedures for all transactions
- promote Ace Rewards membership and encourage customer participation
- maintain knowledge of ads, rebates, and special pricing, report pricing errors
- answer telephones and direct calls appropriately
- greet customers and assist with merchandise questions using the S.A.L.E.S. process
- aid customers in locating merchandise in store and online, process special orders
- display, stock, and maintain merchandise according to plan-o-gram
- assist with color matching and paint mixing
- collect carts and assist customers by carrying merchandise to vehicles
- provide recommendations and assistance in service areas including chain, rope, key, and glass cutting, screen repair, knife sharpening
- follow nightly maintenance to ensure store cleanliness
- refer customer complaints to management
Job Qualifications
Experience
No experience required
Job Location
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