Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Tuition Reimbursement
Job Description
Blackhawk Technical College is a public technical college dedicated to providing high-quality education and career training that equips students with the skills and knowledge required to succeed in today\'s competitive workforce. Located in Wisconsin, the college offers a variety of programs and services designed to support student achievement, career readiness, and community engagement. Blackhawk Technical College is committed to creating an inclusive and supportive learning environment that fosters student success, innovation, and collaboration across all areas of education and student support services. The CARE Center at Blackhawk Technical College plays a vital role in this mission by providing comprehensive student... Show More
Job Requirements
- Associate's degree in business education or related field or 2 years of comparable professional work experience
- Microsoft Office Suite certification or demonstrated proficiency experience with Microsoft Office Suite (Excel Word Outlook)
- Previous experience in student services and or career services related position desired
- Legal authorization to work in the United States at the time of hire and maintain work authorization throughout the employment term
- Ability to manage sensitive and confidential information
- Strong customer service skills
- Strong oral and written communication skills
Job Qualifications
- Associate's degree in business education or related field or 2 years of comparable professional work experience
- Microsoft Office Suite certification or demonstrated proficiency experience with Microsoft Office Suite (Excel Word Outlook)
- Previous experience in student services and or career services related position desired
- Strong customer service skills through in-person phone and other mediums of correspondence
- Strong oral and written communication skills
- Strong attention to detail
- Ability to manage sensitive and confidential information
- Ability to organize coordinate and prioritize assigned job duties
- Ability to manage multiple projects effectively in an environment with frequent interruptions
Job Duties
- Serve as the first point of contact for students assisting with scheduling referrals and general questions
- Meet with students to support career development internships and the job search process
- Meet with counseling case management students to provide follow-up support assist with resource connections and reinforce academic and career goals
- Assist with resume reviews and mock interviews for current students and alumni
- Provide support for Non-Traditional Occupation (NTO) students through events and individual appointments
- Assist students with technology and software such as Vector Solutions Headspace Handshake and other applications
- Utilize campus systems such as Banner Early Alert System and Blackboard to support high priority populations like NTO parenting and students of color
- Serve as the primary point of contact and provide technical support for employers using Handshake
- Maintain job boards on campus and communicate position openings to appropriate staff and instructors
- Maintain and update the database of employer contacts and requests
- Work with community partners to identify and share resources valuable to students and their families schedule their on-campus presence coordinate CARE Center staff coverage at events
- Support the overall goals and initiatives of the CARE Center including the Student Cupboard Career Closet career exploration data entry and programming
- Assist in scheduling students to meet with CARE Center staff including initial outreach to early alert referrals for the purpose of scheduling an appointment
- Assist with event planning and coordination of CARE Center programming
- Provide guidance and support to CARE Center student workers including training scheduling and supervision
- Assist with grant tracking including client reporting purchasing submitting check requests and documenting progress
- Collaborate closely with the Career Services Coordinator and Counselor Case Manager to align with CARE Center goals and initiatives
- Maintain accurate records of students receiving emergency financial assistance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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