Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $30.15
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Amazing employee flight privileges within the American Airlines global network
Training and development programs
Comprehensive health benefits
Life benefits
Job Description
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, is a prominent regional airline operating under the American Eagle brand. Established in 1998 through the merger of several smaller carriers, Envoy Air has grown to become one of the largest regional airlines in the world. Headquartered in Irving, Texas, the company maintains major hubs in Dallas/Fort Worth, Chicago, and Miami, while also managing a substantial ground handling operation in Los Angeles. As part of the American Airlines ecosystem, Envoy Air prides itself on delivering exceptional regional flight service and ground handling support, contributing to a seamless travel experience... Show More
Job Requirements
- Minimum age 18
- High school diploma, GED or international equivalent
- Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
- Flexible to work additional hours with short notice when operationally necessary
- Must be able to carry, bend, lift and turn with bags up to 75 lbs
- Must be customer focused, detail oriented, and interested in the airline industry
- Must be comfortable working with computers and ability to learn new computer programs
- Must be able to read, write, fluently speak and understand the English language
- Possess the legal right to work in the United States
- Demonstrated ability to communicate verbally and in writing
Job Qualifications
- High school diploma, GED, or international equivalent
- One year of customer service experience preferred
- Prior training and/or curriculum development experience preferred
- Strong organizational, interpersonal, negotiation and leadership skills preferred
- Must be customer focused and detail oriented
- Must be able to read, write, speak and understand English fluently
- Demonstrated ability to communicate verbally and in writing
- Comfortable working with computers and ability to learn new computer programs
Job Duties
- Provide a high level of customer service by greeting passengers and answer questions about flight schedules, connections and general airport/terminal access
- May be assigned to designated work area and assist passengers with bus or route information and/or assistance onto a bus
- Monitor and maintain customer lines at each transfer point
- Actively communicate with peers and dispatcher regarding passenger loads and operational needs
- Comply with ADA requirements as trained
- Required to wear safety vest when in designated areas
- Stand and walk for long periods of time
- On occasion it may be necessary to ride with passengers to guide from bus shuttle to aircraft during remote operations
- Work shifts that include irregular and/or extended hours, weekends and holidays
- Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs
- Monitor airport activity and perform required security challenges following established company, government and airport procedures in all secured areas
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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