Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $30.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Amazing employee flight privileges
Training and development programs
Comprehensive health and life benefits
Job Description
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, is a prominent regional airline that provides exceptional flight services under the American Eagle brand. Founded in 1998 through the merger of several smaller regional carriers, Envoy Air has grown into one of the largest regional airlines worldwide. Headquartered in Irving, Texas, Envoy operates with major hubs in Dallas/Fort Worth, Chicago, and Miami, complemented by a significant ground handling presence in Los Angeles. The company is recognized for its commitment to operational excellence and outstanding customer service, making it a preferred choice for both passengers and employees. Envoy offers... Show More
Job Requirements
- Minimum age: 18
- High school diploma, GED, or international equivalent
- Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off
- Flexible to work additional hours with short notice when operationally necessary
- Must be able to carry, bend, lift and turn with bags up to 75 lbs
- Must be customer focused, detail oriented, and interested in the airline industry
- Must be comfortable working with computers and ability to learn new computer programs
- Must be able to read, write, fluently speak, and understand the English language
- Possess the legal right to work in the United States
- Demonstrated ability to communicate verbally and in writing
Job Qualifications
- High school diploma, GED, or international equivalent
- Customer focused
- Detail oriented
- Interest in the airline industry
- Comfortable working with computers
- Ability to learn new computer programs
- Demonstrated ability to communicate verbally and in writing
- Strong organizational, interpersonal, negotiation, and leadership skills preferred
- Above average attendance preferred
- One year of customer service experience preferred
- Prior training and/or curriculum development experience preferred
Job Duties
- Provide a high level of customer service by greeting passengers and answer questions about flight schedules, connections and general airport/terminal access
- May be assigned to designated work area and assist passengers with bus or route information and/or assistance onto a bus
- Monitor and maintain customer lines at each transfer point
- Actively communicate with peers and dispatcher regarding passenger loads and operational needs
- Comply with ADA requirements as trained
- Required to wear safety vest when in designated areas
- Stand and walk for long periods of time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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