Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match
Bonus programs
Job Description
Pyramid Global Hospitality is a leading hospitality company dedicated to putting people first. With over 230 properties worldwide, the company has established itself as a prominent name in the hotel and resort industry. Pyramid Global Hospitality emphasizes a supportive and inclusive work environment, fostering diversity, growth, employee development, and wellbeing. Their People First culture is evident in their commitment to employee training, development, and comprehensive benefits. This culture creates a workplace where employees feel valued and motivated to deliver exceptional guest experiences. The company offers a broad range of employee benefits, including comprehensive health insurance, retirement plans, paid time off,... Show More
Job Requirements
- High school diploma or equivalent
- At least one year of customer service experience
- Ability to stand and move for extended periods
- Ability to work flexible hours including weekends and holidays
- Good physical condition to assist with luggage
- Strong interpersonal skills
- Ability to work well in a team
- Good problem-solving skills
- Excellent communication abilities
- Friendly and professional demeanor
Job Qualifications
- At least one year in a customer service role with high guest interaction
- Hospitality industry experience is a plus
- Ability to solve problems when they arise
- Ability to work in a team environment
- Pleasant and helpful personality
- Strong desire to make an impact on other people
- Outgoing and engaging personality
- Excellent verbal communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
Job Duties
- Help guests discover their wanderlust experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interact with all guests and welcome them to the hotel
- Open doors for guests arriving by motor vehicle
- Escort and orient guests to the front desk for check-in
- Escort guests and luggage to rooms while explaining hotel amenities
- Work together with other attendants to ensure personalized guest experiences
- Assist lobby attendant in keeping entrance area clean and organized
- Go beyond the norm to make a positive difference for guests and employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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