Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee wellness programs
Job Description
Kimpton Hotels & Restaurants is a renowned boutique hotel brand with a history of creating heartfelt, human connections through exceptional hospitality. Founded by Bill Kimpton in 1981 in San Francisco, the company set out to redefine the hospitality experience by moving away from impersonal, generic service and fostering a warm, welcoming environment where guests and employees alike feel connected and valued. Kimpton is not just a hotel chain; it is a community where diversity of backgrounds, talents, and personalities is celebrated, encouraging every team member to bring their unique self to work. This culture of authenticity and creativity is central... Show More
Job Requirements
- High school diploma preferred
- Minimum one year of customer service experience
- Flexible schedule including evenings, weekends, and holidays
- Basic writing skills
- Professional communication skills
Job Qualifications
- High school diploma preferred
- One year of experience in customer service or similar role
- Basic writing skills
- Professional communication skills
- Ability to work evenings, weekends, and holidays
- Strong interpersonal skills
- Ability to handle multiple tasks efficiently
Job Duties
- Provide a positive first and last impression to guests as they arrive and leave the hotel
- Assist with luggage and packages upon arrival and departure
- Arrange transportation for guests when necessary
- Greet guests and take luggage to guestrooms promptly when checking in and out
- Check and secure guests' luggage until departure
- Hail taxicabs and answer inquiries
- Carry luggage to the curb to meet transportation
- Provide guests with information about their stay and the hotel
- Book tours and assist with general information inquiries when concierge is unavailable
- Keep bell closet and lobby area clean and neat
- Polish and clean bell carts daily
- Deep clean other assigned areas
- Submit all found articles accompanied by a Lost and Found Report
- Assist valet when busy and cover for lunch breaks
- Ensure the white zone is free and clear for guest arrival and emergencies
- Deliver messages, packages, flowers, wine, and housekeeping items to guest rooms upon request
- Clean and set up meeting room functions
- Direct guests to various meeting rooms
- Set up and maintain complimentary hotel lobby functions including morning coffee service and nightly concierge events
- Turn in any keys to the proper department at the end of the shift
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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