Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.67
Work Schedule
Standard Hours
Benefits
FREE Short-Term Disability
Life insurance
accident insurance
free meal during shift
Free gaming license renewals
Free uniform dry cleaning services
Shift Differential
Paid Time Off
Paid holidays
floating holidays
401(k) retirement program
Tuition Reimbursement
Health and wellbeing reimbursement
Team Member Assistance Program
Team member awards and incentives
flex spending
Dependent care spending
Career advancement opportunities
Team Member Dining Discounts
Gift shop discounts
Job Description
Nisqually Red Wind Casino is a premier entertainment destination owned and operated by the Nisqually Indian Tribe, renowned for its commitment to excellence and community enrichment. As a vibrant establishment, the casino provides guests with a dynamic gaming experience, diverse dining options, and live entertainment, showcasing a dedication to hospitality and cultural heritage. The casino plays a pivotal role in supporting the economic viability and quality of life for the Nisqually Indian Tribe, its team members, and the surrounding communities. With a focus on integrity, communication, accountability, respect, and teamwork, Nisqually Red Wind Casino fosters a rewarding work environment that... Show More
Job Requirements
- must be at least 21 years old
- basic math skills
- pass NRWC pre-employment testing
- ability to obtain a Class II gaming license
- must be able to bend, stoop, lift, and carry items weighing up to 50 pounds on a regular and continuing basis
- must be able to stand and/or walk for long periods of time
- ability to tolerate a smoke-filled environment
- ability to reach with hands and arms
Job Qualifications
- must be able to obtain a Class 12 Mixologist permit
- must be able to obtain a Food handle permit
- minimum one year experience in guest service
- must possess good communication skills and the ability to speak effectively and interact well with guests and associates
- ability to work within time constraints, stay on task and follow directions
- must be able to work in a fast paced environment and have the ability to remain calm and professional
- must be able to work with a variety of people with diverse personalities
- ability to work in a team environment
- pass NRWC pre-employment testing
- ability to work peak business hours
- ability to obtain a Class II gaming license
- six months experience in serving and making beverages
- ability to work with a POS (Point of Sales System)
Job Duties
- responsible for responding to guest and beverage staff requests in a timely manner
- provide prompt, efficient, and courteous service to guests
- greet guests positively, treating each person as an individual and in a professional manner
- accurately mix and serve beverages to guests following standard drink recipes
- manage and maintain the quality, consistency, and portion controls for all dispensed drinks
- process cash and credit card transactions with guests
- adhere to all revenue handling policies and procedures
- maintain current knowledge of available beverages, drink mixing, and prices
- monitor guest needs on a continual basis ensuring all requests are promptly fulfilled
- ensure proper identification and age of guests prior to serving alcoholic beverages
- serve alcohol responsibly and watch for signs of intoxication
- engage guests in conversation to make their experience memorable
- report any guest concerns or complaints to immediate supervisor
- maintain a safe and clean environment for guests and associates
- maintain proper inventory stock of all products and supplies needed for service
- understand and demonstrate commitment to the organization’s goals, mission, vision, and core values
- contribute to a positive team environment
- prioritize and handle multiple tasks simultaneously
- keep records accurately and neatly
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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