Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.67
Work Schedule
Standard Hours
Benefits
Free short-term disability insurance
Life insurance
accident insurance
free meal during shift
Free gaming license renewals
Free uniform dry cleaning services
shift differential pay
Paid Time Off
Paid holidays
floating holidays
401(k) retirement program
Tuition Reimbursement
Health and wellbeing reimbursement
Team Member Assistance Program
Team member awards and incentives
Flex Spending Accounts
Dependent care spending accounts
Career advancement opportunities
Team member contests and giveaways
Team Member Dining Discounts
Gift shop discounts
Job Description
Nisqually Red Wind Casino is a premier entertainment and gaming destination located in Washington state, operated by the Nisqually Indian Tribe. The casino is known for providing a vibrant gaming atmosphere along with exceptional guest services. Committed to enhancing the economic viability and quality of life for the Nisqually Tribe, its team members, and the surrounding communities, Nisqually Red Wind Casino operates with a mission to create incredible experiences while upholding its core values of integrity, communication, accountability, respect, and teamwork. The establishment offers a modern and welcoming environment that caters to a diverse clientele, providing not only gaming but... Show More
Job Requirements
- Must be at least 21 years old
- Minimum one year experience in guest service
- Ability to obtain a Class 12 Mixologist permit
- Ability to obtain a Food Handler permit
- Ability to obtain a Class II gaming license
- Must pass NRWC pre-employment testing
- Basic math skills
- Good communication skills
- Ability to work within time constraints and follow directions
- Ability to work in a fast-paced environment
- Ability to remain calm and professional
- Ability to work with diverse personalities
- Ability to work in a team environment
- Ability to work peak business hours
- Physical ability to bend, stoop, lift, and carry up to 50 pounds
- Ability to stand or walk for long periods
- Ability to tolerate a smoke-filled environment
- Ability to reach with hands and arms
Job Qualifications
- Must be at least 21 years old
- Minimum one year experience in guest service
- Ability to obtain a Class 12 Mixologist permit
- Ability to obtain a Food Handler permit
- Ability to obtain a Class II gaming license
- Basic math skills
- Good communication skills
- Ability to interact effectively with guests and associates
- Ability to work in a fast-paced environment
- Ability to remain calm and professional
- Ability to work with diverse personalities
- Ability to work in a team environment
- Ability to work peak business hours
- Knowledge of POS systems preferred
- Six months experience in beverage serving and making
Job Duties
- Respond to guest and beverage staff requests in a timely manner
- Provide prompt, efficient, and courteous service to guests
- Greet guests professionally and as individuals
- Accurately mix and serve beverages following standard drink recipes
- Manage and maintain quality, consistency, and portion control of drinks
- Process cash and credit card transactions
- Adhere to revenue handling policies
- Maintain knowledge of beverages, drink mixing, and prices
- Monitor guest needs and promptly fulfill requests
- Check identification and verify age for alcoholic beverages
- Serve alcohol responsibly and watch for signs of intoxication
- Engage guests in conversation to enhance experience
- Report guest concerns to supervisors
- Maintain safe and clean environment
- Keep proper inventory stock of supplies
- Demonstrate commitment to the organization's goals, mission, vision, and values
- Contribute to a positive team environment
- Prioritize and handle multiple tasks
- Maintain accurate records
- Perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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