Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $28,365.88 - $42,548.81
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
competitive salary
401(k) retirement plan
company match
Birthday leave
community service leave
Charitable donation match
Employee celebrations
Professional recognition
Job Description
Forcht Bank is a renowned financial institution known for its commitment to creating a happier banking experience. Established in 1985, Forcht Bank has distinguished itself as an innovative leader in the banking sector, recognized eight times as one of the Best Places to Work in Kentucky. This accolade reflects the company's dedication to fostering a workplace culture that values purpose, community, and employee satisfaction. The bank's unique approach to banking combines traditional financial services with cutting-edge digital tools, providing customers with a seamless blend of in-person and digital banking experiences. At Forcht Bank, the focus is not only on financial... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or banking preferred
- Must be available to work flexible hours including some Saturdays
- Ability to attend new hire training in Lexington or Somerset, KY Monday through Friday
- Must be able to travel to other locations as needed
- Ability to handle cash, count coins and currency accurately
- Must comply with Bank Secrecy Act rules and Drug-Free Workplace policies
- Ability to work in inclement weather or emergency conditions as required
- Physical ability to sit or stand for extended periods and lift up to 20 pounds
- Must be detail oriented and trustworthy
- Must have excellent communication skills
Job Qualifications
- Provide excellent customer service while exhibiting dedication to Forcht Bank’s mission and vision
- Ability to promote and cross sell bank products and meet referral goals
- Proficient in the use of Microsoft Office and banking information systems
- Ability to deal effectively and tactfully with customers
- Ability to work as part of a team and collaborate with other departments
- Ability to work independently with minimal supervision
- Strong attention to detail
- Ability to handle sensitive documents and confidential information
- Ability to follow rules and procedures accurately
- Excellent listening and communication skills
- Knowledge of English composition and grammar
- Ability to manage time efficiently
- Basic knowledge of arithmetic and its application to banking transactions
Job Duties
- Develop and maintain customer relationships by calling on prospective customers
- Identify prospects and establish suitable methods of contact
- Determine appropriate products and/or services for customers
- Perform day to day operations to achieve satisfactory branch audit scores
- Refer opportunities to ancillary lines of business
- Assist customers with financial transactions such as cashing checks, receiving deposits, and placing holds on accounts
- Provide explanations and demonstrations of bank products or services
- Recognize and pursue opportunities to cross sell products and services based on customer needs
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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