Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $28,366.00 - $42,549.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
401(k) retirement plan with company match
Birthday leave
community service leave
Charitable donation match
Employee celebrations
Professional recognition
Job Description
Forcht Bank is a distinguished financial institution recognized as one of the best places to work in Kentucky, having received this accolade eight times. Established in 1985, Forcht Bank has grown from providing traditional banking services to crafting a unique banking experience that blends exceptional customer service with innovative digital tools. This approach allows customers to manage their financial needs conveniently while receiving personalized and happier banking service. Forcht Bank prides itself on fostering a culture that values diverse thinking, community service, and employee happiness, aiming to empower its staff to deliver outstanding service every day. Known for its creative... Show More
Job Requirements
- High school diploma or equivalent
- Must be able to work a flexible schedule including early or late shifts and weekends
- Must be available to work Saturdays
- Ability to attend new hire training in Lexington or Somerset, KY from 9 am to 4 pm, Monday through Friday for one to two weeks
- Capability to travel to other locations as required
- Must comply with the Drug Free Workplace Act and maintain a drug- and alcohol-free status at work
- Must adhere to all Bank Secrecy Act rules, regulations, and requirements
- Ability to sit or stand for extended periods
- Ability to lift up to 20 pounds
- Must be willing to work during emergencies and inclement weather when directed
- Manual dexterity for handling currency and coins
- Ability to operate standard business equipment like fax, computer, printer, and copier
Job Qualifications
- Provide excellent customer service while supporting Forcht Bank's mission and vision
- Ability to promote and cross-sell bank products and meet referral goals
- Proficient in Microsoft Office products and applicable banking information systems
- Ability to handle customer interactions tactfully and effectively
- Capability to work within a team and collaborate with other departments
- Ability to work independently with minimal supervision
- Strong attention to detail
- Ability to handle sensitive and confidential documents
- Skilled at organizing information according to established rules or patterns
- Excellent listening and communication skills
- Knowledge of English language structure, grammar, and comprehension
- Effective time management skills
- Knowledge of arithmetic relevant to job duties
Job Duties
- Develop and maintain customer relationships by contacting prospective customers, identify prospects, establish contact methods, and determine appropriate products or services
- Perform day-to-day operations to meet branch audit standards
- Refer opportunities to ancillary lines of business
- Assist customers with financial transactions including cashing checks, receiving deposits, verifying amounts, and issuing receipts
- Provide customers with explanations and demonstrations of bank products and services
- Recognize and pursue opportunities to cross-sell products and services based on customer needs
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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