Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Flexible Schedule
Job Description
Lowe's is a leading home improvement retailer dedicated to providing exceptional customer service and quality products to its customers. As one of the largest hardware chains in the United States, Lowe's offers a diverse selection of home improvement products including appliances, tools, building materials, and garden supplies. The company prides itself on creating a welcoming shopping environment, ensuring value, reliability, and expert assistance to all customers. With a commitment to sustainability and community involvement, Lowe's continues to grow its reputation as a trusted partner for homeowners, contractors, and do-it-yourself enthusiasts alike.
This role at Lowe's centers around delivering outstanding cus... Show More
This role at Lowe's centers around delivering outstanding cus... Show More
Job Requirements
- Ability to obtain sales related licensure or registration as may be required by law
Job Qualifications
- Ability to obtain sales related licensure or registration as may be required by law
- One year of experience processing and filing merchandise receiving paperwork preferred
- One year of experience with store inventory receiving and administration preferred
- Six months of warehouse data entry or bookkeeping experience preferred
- Six months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment preferred
- Six months of retail experience accepting or processing returns preferred
Job Duties
- Provide SMART customer service through adherence to company policies and programs
- Seek out customers to understand their needs and assist in product location and selection
- Respond promptly and knowledgeably to customer and employee inquiries
- Demonstrate sincere appreciation to customers
- Communicate product information including stock, orders, warranties, and program benefits
- Process customer returns and assist in finding suitable replacements
- Coordinate with Production Office team for timely processing of RTMs and vendor reimbursements
- Manage positive vendor relationships and handle performance discussions
- Complete CRTV and RTM programs including packaging, shipment creation, and inventory transfers
- Process returns of damaged, discontinued, or defective merchandise
- Return refunded merchandise to sales floor
- Generate and monitor inventory and repair reports
- Order missing parts needed for product assembly
- Coordinate with drivers and receiving teams to ensure merchandise accessibility
- Assist in unloading trucks and organizing stock
- Validate items entering and leaving the store when necessary
- Handle hazardous materials according to safety protocols
- Participate in safety and recycling training
- Ensure store security and compliance with housekeeping standards
- Operate store equipment as required
- Perform additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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