Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.75
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Kohl's is a leading retail chain known for providing an extensive range of products including clothing, shoes, home goods, and accessories at great value. With a commitment to excellent customer service and a diverse, inclusive workplace culture, Kohl's has established itself as a preferred shopping destination for millions of customers nationwide. As a company, Kohl's emphasizes integrity, teamwork, and operational excellence, which drives its success in the highly competitive retail market. The organization believes in fostering an engaging and supportive environment for its associates, encouraging growth and productivity across all levels of the company.
The role of Store Su... Show More
The role of Store Su... Show More
Job Requirements
- Must be 18 years of age or older
- Limited travel to support new store openings
Job Qualifications
- Strong verbal/written communication and interpersonal skills
- Flexible availability including days, nights, weekends and holidays
- Experience decision-making and problem-solving in a fast paced environment
- Retail or service industry experience
Job Duties
- Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team
- Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines
- Refresh and maintain associate common areas and office areas to support a safe and engaging work environment
- Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl's best practices
- Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl's best practices
- Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met
- Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios
- Communicate and guide store technology issues through resolution
- Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.)
- Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
- Exercise good judgment and discernment when making decisions
- Taking appropriate partners as needed
- Demonstrate a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
- Lead by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
- Deliver strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
- Accomplish multiple tasks within established timeframes
- Train, monitor and reinforce company policies, procedures, standards and guidelines
- Maintain adherence to company safety policies for the safety of all associates and customers
- Other responsibilities as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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