Part Time (30 Hours) Associate Banker, Cook St Branch, Santa Maria, CA Bilingual Spanish Required
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.50 - $27.60
Work Schedule
Standard Hours
Benefits
Health Insurance
on-site health and wellness centers
retirement savings plan
Tuition Reimbursement
mental health support
Financial Coaching
backup childcare
Job Description
Chase is a leading financial services firm dedicated to helping nearly half of America's households and small businesses achieve their financial goals. With a broad range of financial products, Chase focuses on creating engaged, lifelong relationships with its customers, ensuring they receive personalized service and solutions tailored to their unique needs. The company is committed to diversity and inclusion, building a workforce that reflects the diverse communities it serves. Chase offers innovative financial technology and trusted product solutions, striving to exceed customer expectations by placing clients at the heart of everything they do.
As an Associate Banker at Ch... Show More
As an Associate Banker at Ch... Show More
Job Requirements
- High school diploma or GED equivalent
- Client service experience or comparable experience
- Reading and speaking in both English and Spanish fluently
- Ability to put clients first and exceed their expectations
- Ability to build trusted relationships
- Ability to engage clients effectively
- Ability to resolve client issues with attention to detail
- Ability to work collaboratively as a team to elevate the client experience
- Ability to quickly learn products, services, and procedures
Job Qualifications
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity
- Ability to quickly and accurately learn products, services, and procedures
- Client service experience or comparable experience
- High school diploma or GED equivalent
- Reading and speaking in both English and Spanish fluently is required for this role
Job Duties
- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
- Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements
- Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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