Job Overview
Employment Type
Temporary
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Part-time employment
seasonal employment
team environment
Customer service experience
community engagement
Job Description
The Louisville Bats at Louisville Slugger Field are a prestigious minor league baseball team offering a unique, energetic, and community-focused environment for sports fans and employees alike. Situated in the heart of Louisville, KY, Louisville Slugger Field is not only a top-tier venue for baseball games but also a hub for community events and family entertainment throughout the season. As a part-time, seasonal organization, the Louisville Bats emphasize delivering exceptional guest experiences and maintaining high operational standards for all aspects of their stadium services. The organization prides itself on inclusive hiring practices, ensuring equal employment opportunity to all qualified applicants... Show More
Job Requirements
- Must be 18 years of age or older
- Ability to work days, nights, weekends and some holidays
- Ability to work outdoors in various weather conditions
- Ability to stand for extended periods
- Strong interpersonal skills
- Ability to handle cash and transactions securely
- Ability to provide exceptional customer service
- Availability for seasonal employment from March 27th to September 13th
Job Qualifications
- High school education or equivalent
- Previous customer experience preferred
- Excellent guest service skills
- Ability to adhere to company’s customer service standards
- Excellent communication skills
- Ability to effectively communicate with guests and co-workers in the English language
- Capable of following job guidelines and supervisors' instructions
Job Duties
- Welcome and greet each guest in a friendly and professional manner
- Partner with all team members to provide the best guest experience
- Provide quick and pleasant assistance supporting guests at entry and exit lanes
- Direct guests where to park
- Issue parking tickets to customers, recording the required information on each ticket
- Collect payment either through cash, credit card or voucher, always securing cash according to the company’s standard operating procedures (cashless payments are expected unless not possible)
- Assist and educate guests on Slugger Field’s policies and procedures
- Provide the company’s standards of service with each guest interaction
- Must be able to work in all types of outdoor weather conditions and within a stadium environment
- While performing the duties of this job, the employee is regularly required the use of hands, hearing, and speech
- The employee is regularly required to stand for extended periods of time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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