Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Weekly Payroll
overtime pay
employee training
Career Development
Community involvement initiatives
Job Description
The hiring establishment is located at Detroit Metropolitan Airport (DTW), MI, a critical hub for travel and transportation. This company specializes in managing parking and transportation services within the airport environment, focusing on delivering outstanding guest experiences, efficient operations, and maintaining the physical integrity of parking facilities. With a commitment to excellence and operational precision, the company supports the logistics and comfort of travelers by overseeing parking activities and supplemental transportation initiatives. The employment type for this role is full-time with non-exempt FLSA status, offering an hourly wage ranging from $17 to $21, including overtime pay opportunities. Income potential reaches... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years supervisory experience
- ability to work flexible schedules including weekends, holidays, and nights
- valid driver license and insurable driving record
- ability to lift up to 25 pounds
- strong verbal and written communication skills
- ability to work outdoors in varying weather
- proficiency in Microsoft Office
- experience in hospitality or transportation preferred
Job Qualifications
- Associates or four-year college degree a plus
- minimum 2 years of operations management or supervisory experience in hospitality industry
- experience in guest or customer service, preferably in parking industry
- working knowledge of parking and transportation systems software a plus
- valid in-state driver license with clean driving record
- expert in Microsoft Office Suite applications
- strong interpersonal skills
- ability to work outdoors in varying weather conditions
- must be self-motivated and fast learner
- above average reasoning ability
- excellent problem-solving skills
Job Duties
- Provide training and mentoring to junior staff
- give critical feedback to junior staff
- develop directly reporting supervisors and team members
- assist with other parking operation duties as necessary
- carry out disciplinary actions
- oversee team member audits and follow-up
- encourage team member development and participate in employee interviews
- lead teams through visioning and strategy development
- give clear direction to competent staff
- offer consistent and timely feedback to hourly staff
- communicate clearly and directly with guests
- conduct scheduled team meetings to improve employee satisfaction
- investigate guest and employee concerns timely
- recognize bona-fide leads and refer to management and Human Resources
- hire, train and develop Parking Attendants, Cashiers, Maintenance and Supervisors
- create and maintain staffing schedules
- set work expectations and leadership standards for employees
- coordinate parking and transportation activities with other departments
- develop and implement programs to improve guest and employee satisfaction
- attend meetings with property management to ensure expectations are met
- assist managing operating and labor budgets
- uphold community involvement and property management initiatives
- plan and execute customer service initiatives
- submit reports to headquarters
- ensure accurate submission of payroll
- supervise internal and external audits
Restaurant and hotel hiring made simple with OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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