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AEG

Parking Event Day IT Representative (Part-time)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Weekend Shifts
Night Shifts

Job Description

The Miami Dolphins, in partnership with Hard Rock Stadium, stand as a premier sports and entertainment establishment located in Miami Gardens, Florida. Known for its electrifying atmosphere and hosting some of the most magnificent sports and entertainment events, Hard Rock Stadium attracts thousands of fans and visitors from around the globe. As the home venue for the Miami Dolphins, University of Miami football games, the Miami Open tennis tournament, the Formula 1 Crypto.com Miami Grand Prix, international soccer matches, and world-class concerts, the facility is a hub of diverse, high-profile events. The organization is committed to delivering an exceptional game-day... Show More

Job Requirements

  • Availability to work nights, weekends, and holidays
  • Basic knowledge of IT handheld devices
  • Ability to troubleshoot minor technical issues
  • Strong communication skills
  • Ability to maintain professionalism in a fast-paced environment
  • Ability to follow instructions and work independently
  • Must be able to stand or walk for extended periods
  • Fluency in English required
  • Spanish language skills preferred

Job Qualifications

  • Availability to work a minimum of 80 percent of all Hard Rock Stadium events including Miami Dolphins and University of Miami home games, Miami Open, Formula 1 Crypto.com Miami Grand Prix, concerts, soccer matches, and more
  • Customer service experience preferred but not required
  • Must have a positive attitude and ability to deliver world-class service with a smile and outstanding communication skills
  • Requires attention to detail and the ability to adapt to changing and difficult situations
  • Must have the ability to anticipate needs, assess situations and act accordingly
  • Prior IT experience entry level or supervisory
  • Must be fluent in English, Spanish beneficial

Job Duties

  • Be proactive and friendly in greeting and assisting staff with various inquiries at all points of contact
  • Exhibit a professional appearance at all times
  • Maintain a working knowledge of parking operations and Hard Rock Stadium policies and procedures to effectively assist with general questions
  • Strong verbal and interpersonal skills with ability to communicate effectively with employees
  • Check functionality of handheld devices before distribution
  • Distribute all necessary materials to staff prior to reporting to their post and accurately document distributed handheld devices
  • Identify and resolve basic technical issues with handheld devices
  • Regularly check the status of handheld devices and report any potential device issues to management
  • Provide assistance with scanning parking passes if necessary
  • Collect all distributed materials, connect scanners, and complete inventory of equipment post-shift
  • This description defines the type of work being performed by a person assigned to this position and is not a complete list of all duties and responsibilities required by the Miami Dolphins and Hard Rock Stadium

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.