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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Weekend Shifts
Job Description
Universal Parking is a distinguished parking management company that prides itself on delivering tailored parking solutions to a diverse client base. Recognized as a 2024 Top Workplace by the Atlanta Journal-Constitution, the company emphasizes creating a supportive and empowering work environment for its employees. With more than 175 years of combined management experience, Universal Parking offers turn-key solutions designed to ensure seamless operations and exceptional service for every parking facility it manages. This level of expertise and dedication to excellence has established Universal Parking as a leader in the industry, committed not only to operational success but also to the... Show More
Job Requirements
- At least 18 years of age
- Strong customer service skills
- Ability to handle cash and operate payment equipment
- Bilingual in English and Spanish
- Friendly and professional demeanor
- Reliable and punctual
- Willingness to work weekends
- Comfortable working outdoors
Job Qualifications
- Bilingual in English and Spanish
- Strong customer service and communication skills
- Ability to handle cash and operate payment equipment accurately
- Friendly, professional attitude with the ability to remain calm during high-volume periods
- Reliable, punctual, and comfortable working outdoors
- Willingness to work weekends
- Previous parking, hospitality, or customer service experience is helpful but not required
- At least 18 years of age
Job Duties
- The Parking Ambassador serves as the first point of contact for guests, tenants, and cruise passengers, ensuring a smooth and welcoming parking experience
- This role supports daily parking operations through exceptional customer service, accurate cashiering during cruise operations, and clear communication
- Parking Ambassadors work closely with the operations team to support traffic flow, assist guests, and always maintain a professional presence
- Customer Service
- Greet and assist customers, tenants, and cruise guests entering and exiting the facility
- Provide directions, answer questions, and support guests throughout their parking experience
- Maintain a friendly, professional, and approachable presence at all times
- Cashiering & Operations
- Serve as a cashier during cruise operations, processing payments accurately and assisting guests with exit
- Help with validations, payment questions, and general parking inquiries
- Communicate with the operations team regarding traffic flow, customer needs, and any developing issues
- Facility Monitoring
- Monitor parking areas and report issues, safety concerns, or equipment malfunctions
- Support smooth entry and exit by observing flow and assisting where needed
- Work is performed on-site, outdoors or within the parking facility, for extended periods
- Ambassadors may be exposed to environmental conditions including extreme heat, rain, and cold weather
- Uniforms may be provided for weather needs, though not always for temperature changes
- Weekend work is required as part of the regular schedule
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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