Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $88,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
workplace diversity initiatives
Travel opportunities
Job Description
Guest Services, Inc., founded in 1917, is recognized as the premier hospitality management company and National Park Service concessionaire in the United States. With over a century of experience, Guest Services has established a strong reputation for delivering best-in-class hospitality services across an extensive range of client sites. These include luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation venues, boathouses, marinas, museums, conference centers, senior living communities, health care systems, schools and university dining facilities, and specialty retail stores. They pride themselves on their dedication to excellence and their ability to... Show More
Job Requirements
- High school diploma/G.E.D. equivalent
- minimum 3 years general manager or equivalent experience with multi-unit management
- ability to communicate clearly and concisely
- experience analyzing financial reports
- ability to handle confidential information
- strong problem-solving abilities
- knowledge of business processes and customer service
- must obtain historic preservation certification within 6 months
- ability to lift and carry up to 50 lbs
- ability to stand and move throughout the workday
- ability to work outdoors in varying weather
- proficiency in English reading, writing, and speaking
- physical presence required onsite
Job Qualifications
- High school diploma/G.E.D. equivalent required, management, hospitality, culinary or associate degree in food service or related field preferred
- at least 3 years general manager or equivalent level position experience with multi-unit management experience
- demonstrated proficiency in clear and concise communication, verbal and written
- proven experience in financial report analysis
- competence in handling confidential and sensitive information
- strong problem-solving skills
- solid understanding of business processes and system development
- robust background in customer service and client relationship management
- historic preservation certification obtained in first 6 months
Job Duties
- Establishes objectives for the area while enhancing organizational structure and efficiency
- conducts analyses, formulates plans, identifies key responsibilities, communicates effectively, and delegates essential tasks to ensure seamless operations
- develops innovative strategies aimed at driving business growth
- evaluates unit environments and core business metrics to identify challenges and coach the team
- formulates strategic and operational plans supporting company initiatives for operational excellence
- oversees annual maintenance plans and project forecasting focusing on historic preservation and environmental compliance
- monitors staffing and assumes Manager on Duty role as required
- reviews hiring initiatives and promotes career development and workplace diversity
- communicates clearly to the Senior Director of West Coast Operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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