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Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development
Retirement Plan
Job Description
Papa John's is a renowned American pizza restaurant franchise that has established itself as the fourth largest pizza delivery chain in the United States. Headquartered in Jeffersontown, Kentucky, a suburb of Louisville, the company has been dedicated to delivering high-quality pizza products and outstanding customer service for over 30 years. Known for its commitment to innovation and excellence, Papa John's continues to set industry standards with its imaginative new recipes and dedication to customer satisfaction. The brand prides itself on a strong pizza family culture, fostering teamwork, energy, and a fun atmosphere that resonates across all locations.
The Shift Su... Show More
The Shift Su... Show More
Job Requirements
- Must be at least 18 years old
- Reliable transportation
- Ability to work long, scheduled or unscheduled hours including nights, weekends and emergencies
- Ability to perform job duties of all restaurant positions including pizza delivery
- Ability to lead a team during shifts without supervision
- Ability to use phones, computers, fax machines and copiers
- Successful completion of background check
- Ability to stand for prolonged periods, use hands repetitively, and lift up to 50 pounds
- Ability to work in various environmental conditions including noise, temperature changes, and exposure to chemicals
Job Qualifications
- High school diploma or GED
- Successful and stable employment history
- Strong operational skills in restaurant environment
- Effective leadership and team management abilities
- Excellent customer service and communication skills
- Ability to manage cash and inventory
- Familiarity with safety and security regulations
- Proficiency in using company systems like FOCUS
- Ability to work flexible hours including nights and weekends
- Bilingual skills beneficial in certain markets
Job Duties
- Supervise shifts and work areas to ensure high quality products and customer service
- Manage operations including execution of company policies, procedures, programs and systems
- Ensure compliance with federal, state and local laws and ethical business practices
- Respond professionally and promptly to customer concerns or issues
- Solicit and share customer feedback with team to improve operations and build brand loyalty
- Train and promote quality standards using company resources
- Maintain adequate shift staffing levels and train team members
- Coach team members for improved performance
- Build an atmosphere of teamwork, energy and fun
- Contribute to sales goals through customer service and sales execution
- Manage profit goals using FOCUS System and perform cash management duties
- Control inventory levels to minimize loss
- Maintain restaurant cleanliness, safety and organization
- Ensure compliance with safety and security standards
- Ability to perform all job duties including pizza delivery
- Lead team effectively without supervision
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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