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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $43,888.00
Work Schedule
Flexible
Split Shifts
Benefits
Hiring Bonus
Gas gift cards
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401k
Profit sharing
double holiday pay
Gas Discount
Paid Time Off
Job Description
Prairie Band Casino & Resort is a premier gaming and entertainment destination renowned for delivering exceptional experiences to guests seeking excitement, recreation, and relaxation. Located in a vibrant community, the resort blends a dynamic casino environment with luxurious amenities, including fine dining, entertainment, and accommodations. Dedicated to providing top-notch customer service, Prairie Band Casino & Resort creates an inviting atmosphere where guests can enjoy gaming, social events, and special promotions. The establishment places a strong emphasis on supporting its team members with comprehensive benefits and a culture that promotes growth, inclusivity, and professional development.
Join Prairie Band Casin... Show More
Join Prairie Band Casin... Show More
Job Requirements
- bachelor's degree in business, marketing or related degree or 5+ years of gaming experience or 3+ years of professional event experience along with a high school diploma
- dependable and flexible to work various shifts including split days off
- ability to speak effectively before large groups of customers
- excellent customer service, communication and telephone skills
- ability to negotiate with vendors
- strong decision making, planning and organizational skills
- friendly, outgoing, displays initiative, professional and team player
- a record of satisfactory performance and reliability in all prior and current employment
Job Qualifications
- bachelor's degree in business, marketing or related degree
- 5+ years of gaming experience or 3+ years of professional event experience along with a high school diploma may be substituted for education requirement
- dependable and flexible to work various shifts including split days off
- ability to speak effectively before large groups of customers
- excellent customer service, communication and telephone skills
- ability to negotiate with vendors
- strong decision making, planning and organizational skills
- friendly, outgoing, displays initiative, professional and team player
- a record of satisfactory performance and reliability in all prior and current employment
- 2+ years experience in event planning, budgeting and income generation preferred
- previous experience with Microsoft Office software, Adobe Photoshop & Illustrator and database creation preferred
- previous experience with entertainment bookings preferred
- experience in a gaming related field preferred
Job Duties
- assist in executing marketing programs that drive new trips to the property
- assist in the planning and implementation of all special events, promotions and entertainment
- assist in the emceeing of all promotions, events and entertainment as needed
- assist in proofing advertising, direct mail, special event and promotion collateral to ensure copy and variable data is accurate
- coordinate support from other departments to ensure promotion execution and awareness
- adhere to regulatory, departmental and company policies in an ethical manner and encourage others to do the same
- participate in meetings to develop ideas for future promotions and events as needed
- record expenses for each event and promotion
- respond to inquiries from customers for information regarding upcoming events, promotions, and entertainment
- provide a high level of customer service and promote a positive attitude to create a fun and entertaining experience for guests
- develop promotion and event proposals within defined budgetary and strategic parameters
- develop implementation timelines and task lists and coordinate all aspects of promotions and events with advertising, IT, direct mail, food & beverage, etc.
- reconcile event manifests, vendor invoices and assist with analysis of promotions and events
- resolve guest complaints and disputes, exercising discretion and judgment
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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