E&S Ring Management Corporation logo

Package Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule

Job Description

Mariners Village is a vibrant apartment community dedicated to providing residents with exceptional living experiences and top-notch services. Located in a welcoming neighborhood, Mariners Village focuses on fostering a friendly, secure, and convenient environment for all residents. The community offers various resident amenities and takes pride in its well-maintained facilities and attentive management team. Known for its commitment to resident satisfaction and seamless service delivery, Mariners Village continually strives to enhance the quality of life within its community through innovative property management solutions and responsive support services.

We are currently seeking a responsible and detail-oriented Package Concierge to join... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to lift packages up to 50 lbs
  • Prior experience in customer service, hospitality, or property management a plus
  • Strong organizational skills
  • Excellent communication skills
  • Reliable and punctual
  • Ability to work independently

Job Qualifications

  • High school diploma or equivalent
  • Excellent organizational skills and attention to detail
  • Strong communication and interpersonal skills
  • Comfortable using package locker systems is a plus
  • Comfortable with system communication tools
  • Ability to lift packages (up to 50 lbs) and walk the property as needed
  • Prior experience in customer service, hospitality, or property management a plus
  • Must be reliable, punctual, and able to work independently

Job Duties

  • Oversee and maintain the apartment community's package locker system
  • Organize packages to ensure a clean and orderly package room
  • Remove stale or unclaimed packages per policy and assist with returns if necessary
  • Notify residents of package arrivals via call, text, or email
  • Deliver packages directly to residents' doors and/or inside their apartment upon request
  • Assist delivery drivers and carriers with proper locker usage when needed
  • Follow community procedures for handling oversized or special delivery items
  • Provide excellent customer service and maintain a courteous, professional demeanor
  • Report any system malfunctions or package issues to the appropriate team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location