Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.25 - $29.33
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
The Family Health Centers of Napa Valley (FHCN) is a community-based healthcare organization dedicated to providing comprehensive, high-quality medical and supportive services to individuals and families. As a trusted medical provider, FHCN focuses on promoting health and wellness through accessible and patient-centered care. FHCN serves a diverse population, including elderly patients and participants in its Programs of All-Inclusive Care for the Elderly (PACE), ensuring that community members receive attentive, compassionate, and coordinated healthcare services. The organization is well-regarded for its commitment to enhancing patient outcomes through continuous improvement, professional excellence, and cultural sensitivity.
The PACE Receptionist position... Show More
The PACE Receptionist position... Show More
Job Requirements
- High school diploma or equivalent
- experience with patient registration and clerical duties
- ability to use Microsoft Office applications including Word, Excel, and PowerPoint
- valid California driver’s license
- ability to manage physical demands including sitting, standing, walking, bending, and lifting up to 20 pounds
- strong organizational skills
- effective communication skills
- ability to handle multiple tasks and maintain patient confidentiality
Job Qualifications
- High school diploma or equivalent
- formal written and verbal communication skills
- computational and computer skills including proficiency in Microsoft Word, Excel, and PowerPoint
- knowledge of healthcare-related administrative procedures
- ability to prepare complex documents and presentations
- effective communication skills to convey technical information
- valid California driver’s license
Job Duties
- Greet and welcome PACE participants and visitors
- perform administrative functions for the FHCN PACE Center
- perform clerical tasks such as correspondence, typing, filing, copying, disseminating mail, handling incoming calls, and ordering supplies
- assign and track Wanderguard wristbands and monitor safeguard alarms
- support and monitor patient flow including scrubbing appointments, assisting walk-ins and same-day visits
- make assessments of patient's health needs including taking temperature and collecting symptoms
- keep patients informed of wait times and flow them through the system
- schedule patient appointments
- collect accurate demographics and insurance eligibility information during check-in
- register new and established patients
- scan and index forms and insurance cards
- address documents within e-fax folders
- obtain medical record releases and process medical record requests
- perform documentation in electronic health records
- follow procedures for opening and closing the health center
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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