Oxford Suites & Hotels

Oxford Suites Chico - Night Auditor

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
performance-based incentives
Medical insurance
Dental Insurance
Vision Insurance
401(k) with profit sharing
Paid Time Off
Exclusive employee discounts
Ongoing training and leadership development

Job Description

Oxford Collection of Hotels is a distinguished and rapidly expanding hospitality company committed to cultivating rewarding careers within a culture that values innovation, teamwork, and personal growth. Recognizing that employees are fundamental to the success of the organization, Oxford Collection fosters a supportive, inclusive, and dynamic work environment where team members are empowered to excel and develop professionally. This hospitality company specializes in providing memorable guest experiences across its portfolio of properties, encouraging a people-first focus that values passion and dedication in every role. Whether individuals are beginning their journey in hospitality or bring years of expertise, Oxford Collection offers... Show More

Job Requirements

  • Proof of eligibility to work in the United States
  • reliable transportation to and from work
  • ability to work flexible schedule including evenings, weekends, and holidays
  • regular and reliable attendance

Job Qualifications

  • High school diploma or GED preferred
  • prior experience in customer service or hospitality beneficial but not required
  • familiarity with basic computer applications such as Microsoft Office advantageous
  • experience in front desk, reception, or related role is a plus

Job Duties

  • Verify and post charges to guest accounts
  • complete and distribute reports generated by RoomKey
  • ensure timely posting of direct billings to the general ledger
  • perform full system backups and assign wake-up calls
  • conduct accurate month-end processing and report discrepancies
  • maintain awareness of room inventory
  • report guest incidents to property management
  • count and manage bank transactions and report discrepancies
  • run audit reports and journals
  • correct system errors and handle computer problems
  • balance revenue accounts and reset system for next day
  • log maintenance issues and requests
  • assist guests with arrivals and departures
  • provide high-level customer service
  • register guests and manage key control
  • respond to guest inquiries and requests
  • provide information about hotel amenities and local area
  • maintain guest confidentiality
  • handle cash and credit card transactions
  • resolve guest issues using recovery methods
  • promptly answer telephone and input messages
  • maintain proper appearance and uniform
  • complete daily activity logs
  • adhere to attendance policies
  • train on other shifts as needed
  • participate in driver programs or other duties

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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