Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
performance-based incentives
Medical insurance
Dental Insurance
vision coverage
401(k) with profit sharing
Paid Time Off
Exclusive property discounts
Leadership development
Career growth opportunities
ongoing training
Job Description
Oxford Collection of Hotels is a distinguished hospitality company known for fostering a culture that prioritizes innovation, teamwork, and personal growth. As a rapidly expanding and forward-thinking organization, Oxford Collection places significant emphasis on its employees, recognizing them as integral to its continued success and excellence in the hospitality industry. The company's inclusive and supportive work environment empowers team members to thrive, encouraging both personal and professional development. Oxford Collection of Hotels operates with a clear focus on delivering memorable guest experiences by maintaining high standards of service and operational excellence across all its properties.
The position of Assistant Ge... Show More
The position of Assistant Ge... Show More
Job Requirements
- Must be United States citizen or hold valid work permit
- Must possess valid driver's license and meet driving standards
- Strong computer skills required
- Excellent organizational and time management abilities
- Ability to work long hours including nights, weekends and evenings
- Willingness to travel occasionally overnight
- Physical ability to perform job duties including lifting and standing
- Capability to work indoors and outdoors in varying weather
- Able to climb stairs and maneuver uneven surfaces as needed
Job Qualifications
- High school diploma or equivalent
- College degree preferred
- Minimum three years progressive experience in hotel or hospitality
- Prior General Manager experience preferred
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Proficient in financial management and budgeting
- Skilled in employee relations and coaching
- Knowledge of safety programs and labor law compliance
- Ability to manage guest relations and resolve complaints
- Effective time management and organizational skills
- Computer proficiency with hospitality software
- Demonstrated ability to uphold company culture and values
Job Duties
- Oversees daily hotel operations ensuring sanitation and cleanliness standards
- Evaluates and controls operating costs including expense management, labor cost control, budgeting and forecasting
- Communicates and investigates employee and guest safety incidents reporting to leadership as needed
- Completes monthly and quarterly budget and profit and loss reviews
- Assists in monitoring financial performance and implementing cost controls
- Reviews invoice details, collections and reconciliations for accuracy
- Reviews all direct billing for accuracy and completes monthly reconciliations
- Serves as main contact for department leadership and ensures effective internal communication
- Assists in setting and reviewing hotel goals and capital expenditure suggestions
- Conducts property inspections for cleanliness and presentation
- Participates in management and department meetings and maintains communication with home office
- Fills in for General Manager when absent
- Assists department managers with recruiting, hiring, training and employee development
- Investigates employee relations issues and communicates with HR and leadership
- Promotes a culture of teamwork, service excellence, and accountability
- Oversees the safety and return-to-work programs
- Reviews schedules and ensures payroll compliance
- Anticipates guest needs and enhances guest experience
- Manages guest complaints and concerns professionally
- Monitors guest feedback and improves service based on reviews
- Reviews staff training and customer service standards regularly
- Communicates effectively with hotel staff to ensure smooth service delivery
- Maintains detailed daily activity logs
- Adheres to attendance and availability policies
- Participates in hotel driver program and other assigned duties
- Performs additional tasks as required to maintain hotel operational success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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