Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Travel opportunities
Employee Discounts
Job Description
Marriott Vacations Worldwide is a globally recognized hospitality company known for its commitment to delivering outstanding vacation experiences to owners and guests alike. With a strong presence in the hospitality and resort industry, the company operates an extensive portfolio of properties, including condominiums and resort destinations. Marriott Vacations Worldwide is dedicated to maintaining high standards of service and fostering a diverse and inclusive culture. The company emphasizes professional development, innovation, and the well-being of its employees while catering to a global clientele.
The position of Owner Services Manager at Marriott Vacations Worldwide plays a crucial role in the successful m... Show More
The position of Owner Services Manager at Marriott Vacations Worldwide plays a crucial role in the successful m... Show More
Job Requirements
- Must be able to read, write, and speak Japanese
- high school degree or diploma
- 3-5 years managerial experience in hospitality or property management
- ability to work flexible hours and travel
- proficiency with Microsoft Office applications
- strong customer service and leadership skills
- ability to analyze customer needs and exceed expectations
- ability to make independent administrative decisions
- knowledge of safety procedures
- ability to manage schedules and coordinate meetings
- ability to maintain confidentiality
Job Qualifications
- High school degree or diploma
- some college preferred
- real estate license preferred
- condominium or resort background preferred
- 3-5 years managerial experience in hospitality or property management
- ability to read and interpret financial reports
- proficiency with Microsoft Office applications including Excel, Word, PowerPoint, Publisher, Outlook
- strong leadership and independent decision-making skills
- ability to meet deadlines and manage multiple tasks
- excellent communication skills in English and Japanese
- ability to work flexible hours including travel
- professional development participation
Job Duties
- Lead communication with owners, coordinate owner visits and unit use, direct condition inspections of owned units, organize and manage unit renovation projects, provide administrative support including research and reporting, plan and execute AOAO and rental committee meetings, respond to owner requests and ensure timely submission of work, analyze and address owner feedback and complaints, liaise with condominium administration and property management, participate in safety programs and joint inspections, communicate effectively in writing and verbally, manage office duties including correspondence and scheduling, assist with training and employee inquiries
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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