Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Flexjet is a premier private aviation company specializing in private jet fractional ownership and leasing, offering a refined and luxurious travel experience for discerning clientele worldwide. Known for its commitment to personalized service and innovation in private aviation, Flexjet has positioned itself as a leader in delivering exemplary travel solutions that extend beyond just transportation—providing unparalleled comfort, convenience, and exclusivity that fits the lifestyle of each Owner. This company blends state-of-the-art technology with high-end client service to create seamless and memorable journeys, maintaining its status as a distinguished full-service luxury aviation brand. They operate with a focus on safety, efficiency,... Show More
Job Requirements
- Associate's degree or equivalent experience in luxury hospitality aviation or high-end client services required
- 2-4 years of experience in private aviation luxury hospitality or concierge-level client service required
- Ability to work full-time with flexible schedule including evenings weekends and holidays
- Excellent communication skills with a professional and service-focused demeanor
- Strong organizational skills and attention to detail
- Proficiency in Microsoft Office Suite and CRM systems
- Ability to multitask and manage high-pressure situations calmly and efficiently
Job Qualifications
- Associate's degree or equivalent experience in luxury hospitality aviation or high-end client services
- 2-4 years of experience in private aviation luxury hospitality or concierge-level client service with a strong focus on team management and operational excellence
- Proven track record of delivering personalized service and building trusted relationships with high-net-worth clients
- Proficient in Microsoft Office Suite Word Excel Outlook with working knowledge of high-end CRM systems and client experience platforms
- Impeccable communication skills with a polished service-forward approach
- Strong attention to detail with the ability to anticipate needs and multitask in a fast-paced high-touch environment
- Composed solutions-driven and professional under pressure
- Prior experience serving VIP or high-net-worth clients within luxury travel hospitality or private aviation
Job Duties
- Serve as the dedicated point of contact for Flexjet Owners providing personalized concierge-level service throughout their journey
- Oversee end-to-end trip coordination including itinerary planning real-time updates and day-of execution ensuring every detail aligns with Owner preferences
- Manage and resolve last-minute changes delays and service disruptions with discretion urgency and professionalism
- Maintain detailed and up-to-date Owner profiles ensuring all preferences service history and special considerations are meticulously documented
- Deliver proactive high-touch communication and real-time updates to instill confidence and peace of mind
- Conduct pre-trip quality assurance checks to uphold Flexjet's white-glove standards
- Collaborate with Sales Operations and Flight Control teams to ensure seamless service delivery and cohesive Owner experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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