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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $14.80
Work Schedule
Flexible
Night Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) Plan
Employee assistance program
Parental leave
Sick Time Off
Job Description
Reimagined Parking is a leader in the parking solutions industry, known for its innovative approach combining technology and exceptional customer service to manage high-density parking facilities across North America. The company operates through a family of nationally recognized brands, including Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One. Together, they serve 275 cities with a workforce of 6,500 employees and handle over 34 million digital transactions each year. Committed to inclusivity and equal opportunity employment, Reimagined Parking maintains a supportive and diverse work environment in compliance with all relevant legislation.
The Overnight Valet Attendant position at Ocean... Show More
The Overnight Valet Attendant position at Ocean... Show More
Job Requirements
- at least 18 years of age
- valid driver’s license
- ability to operate manual transmission vehicles
- excellent customer service skills
- ability to communicate verbally
- acceptable driving record
- ability to work overnight shifts
- physical stamina to walk or run for extended periods
- ability to learn quickly
- previous valet experience preferred
Job Qualifications
- at least 18 years of age
- valid driver’s license
- ability to operate manual transmission vehicles (stick shift)
- excellent customer service and communication skills
- ability to verbally communicate with guests
- acceptable driving record and motor vehicle report (MVR)
- ability to learn quickly and use sound decision making to thrive in fast-paced environments
- ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
- ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
- previous valet experience preferred
Job Duties
- mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and or leveraging electronic devices to enter customer information
- foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
- act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
- deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
- pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
- meet and greet all guests upon arrival
- open guest vehicle doors, assist with unloading vehicle when necessary
- retrieve keys from guest
- issue ticket to guest, or enter customer information using electronic device
- park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
- inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
- quickly retrieve vehicles for waiting guests
- assist guests with loading luggage or personal items when necessary
- provide excellent customer service to guests
- respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
- direct traffic, position barricades, and arrange for towing service when necessary
- immediately report any incidents or claims to Operations Manager or Shift Lead
- request and collect relevant fees for use of service
- assist in reconciling end of shift revenue against the ticket distribution, when necessary
- communicate professionally at all times with guests, client, and teammates
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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