Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company that specializes in providing exceptional parking and guest services to a diverse clientele, including patients, visitors, and guests at various locations such as hospitals and hotels. The company prides itself on its commitment to creating smiles and delivering outstanding experiences through compassionate and attentive service. Towne Park's mission is centered around positively impacting the lives of the people they serve by easing anxieties, enhancing guest experiences, and fostering a friendly and professional environment. The company culture emphasizes teamwork, respect, and a genuine desire to make a difference, positioning Towne Park as an... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience and/or training or equivalent education
- Knowledge of customer and personal services principles
- Ability to read and write standard English
- Ability to understand and follow simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information to guests, clients and employees
- Ability to perform basic math operations including addition, subtraction, multiplication, and division
- Understanding of 24-hour and military time
- Understanding of rates applicable to time passed
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
- Physical ability to lift up to 100 pounds occasionally and 50 pounds frequently
- Capable of standing, sitting, walking, running, climbing stairs, balancing, stooping, kneeling, crouching and crawling
- Willingness to work outdoors in varying weather conditions
- Availability to work overnight shifts
- Ability to travel up to 5 percent when required
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend and write simple instructions and correspondence
- Ability to present information effectively in one-on-one and small groups
- Ability to add, subtract, multiply and divide numbers including American money
- Understanding of 24-hour and military time systems
- Understanding of applicable rates and time passed
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facility amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests as approved
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim checks
- Calculate and collect revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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