Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,333.22 - $45,666.75
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
Disability insurance
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, boasting a diverse and dynamic portfolio of resort, travel club, and lifestyle travel brands. With a mission to put the world on vacation, the company has established itself as a pioneer in the vacation ownership industry. Through innovative strategies and a commitment to growth, Travel + Leisure Co. offers a unique blend of holiday experiences that inspire millions of travelers globally. The company’s culture emphasizes creativity, continuous learning, and delivering exceptional experiences that transform vacation inspiration into reality. As part of this, every associate plays a... Show More
Job Requirements
- Must have a valid driver’s license
- Clean driving record within the last three years, with exceptions reviewed on a case-by-case basis
- No recent DUI convictions or those reviewed per leadership guidelines
- Ability to safely operate various passenger vehicles
- Excellent verbal communication skills
- Reading and comprehension skills in English
- Customer service prioritization
- Problem-solving skills
- Able to maintain professional appearance
- Positive and can-do attitude
- Capable of multitasking in fast-paced environments
- People oriented and team player
- Ability to switch activities frequently while working
Job Qualifications
- Must have a valid driver’s license in the state applied for with a clean driving record
- Experience driving all types of passenger vehicles including manual shift
- Excellent communication skills
- Ability to read and comprehend routine instructions, short correspondence, and memos in English
- Strong customer service orientation
- Problem-solving ability with minimal guidance
- Professional appearance and positive attitude
- Ability to multi-task in a fast-paced environment
- People oriented and able to work independently or with others
- Ability to frequently switch between activities such as operating a switchboard or keyboard
Job Duties
- Greet guests and safely park and/or retrieve owner and guest vehicles
- Responsible for safety of guests, vehicles, and keys
- Answer questions pertaining to amenities, services, policies, attractions, dining, entertainment, directions etc
- Coordinate transportation needs for owners and guests
- Keep main entrance, lobby and porte-cochere clean and free of trash or other debris
- Assist guests with luggage
- Maintain luggage carts to ensure they are in working order
- Maintain positive customer and associate relationships
- Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
- Handle guest issues to resolution and escalate any concerns to management as needed
- Make appropriate service recovery recommendations
- Promote team work and quality service through daily communications with other departments
- Ensure compliance with internal audit, quality assurance, loss prevention, and resort operating procedures
Job Location
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