Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k plan
Job Description
Towne Park is a leading hospitality services company renowned for its dedication to creating exceptional experiences for guests, patients, visitors, and clients across a variety of locations. Specializing in providing premium parking and valet services, Towne Park combines professionalism, efficiency, and a heartfelt commitment to superior customer care, making every day an opportunity to make a positive impact. Founded on the belief that service should not just meet but exceed expectations, Towne Park consistently inspires smiles and satisfaction through the dedication of its team members. The company fosters a supportive and rewarding work environment where employees feel valued and empowered... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or a commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer service principles and processes
- Ability to read and write standard English
- Ability to comprehend and write simple instructions and correspondence
- Ability to present information effectively in one-on-one and small groups
- Competency in basic math including addition, subtraction, multiplication and division
- Understanding of 24 hour and military time
- Ability to understand applicable rates
- Ability to operate manual transmission (preferred)
- Physical ability to stand, walk, climb stairs, bend, lift up to 100 pounds
- Willingness to work overnight shifts
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's
- Ability to perform calculations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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