Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $9.50
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading company specializing in providing premium parking and valet services across multiple locations. Known for its commitment to exceptional customer experiences, Towne Park offers innovative parking solutions and outstanding hospitality services to a wide range of clients, including hotels, hospitals, airports, and event venues. The company prides itself on fostering a supportive and inclusive work environment that focuses on employee growth and satisfaction. Towne Park provides a variety of employment opportunities ranging from entry-level to management positions, with compensation packages tailored to reflect skills, experience, and regional standards.\n\nThe Guest Service Associate role at Towne Park is... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver's license for the state or commute area
- One month related experience or training or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small groups
- Ability to perform basic arithmetic including operations with American money
- Understanding of 24 hour and military time systems
- Understanding of applicable rates for time passed
- Ability to operate manual transmission
- Ability to perform parallel parking
- Physical ability to lift up to 100 pounds occasionally and up to 20 pounds constantly
- Capacity to work outdoors in various weather conditions
- Willingness to comply with safety and operational guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state you are applying to work or within a commutable distance from the state you are applying to work (as applicable)
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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