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Overnight Valet Attendant - The Cove (Weekends) $17.81- $20.50/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $17.81 - $20.00
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking services with a strong commitment to delivering exceptional customer experiences. The company is renowned for integrating cutting-edge technology with a personal touch to create seamless and convenient parking solutions for its clientele. Towne Park specializes in valet services and parking management, catering primarily to the hospitality industry, including hotels, healthcare facilities, and corporate clients. With its expansive network and dedication to excellence, Towne Park ensures that guests and customers receive courteous, professional, and efficient service every time they interact with the company.
The role of Guest Service Associate at Towne... Show More
The role of Guest Service Associate at Towne... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state of employment or within commutable distance
- Minimum one month of related experience or training, or equivalent education and experience
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to communicate effectively one-on-one and in small groups
- Basic math skills including addition, subtraction, multiplication and division with money
- Understanding of 24-hour and military time
- Ability to operate a manual transmission (preferred)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or commutable distance
- One month related experience or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group settings
- Ability to perform basic math operations including addition, subtraction, multiplication and division using American money
- Understanding of 24-hour and military time systems
- Knowledge of rates applicable to time elapsed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items or guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location and damage survey
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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