Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Employee Discounts
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services headquartered in Nashville, Tennessee. PMC specializes in the management of valet and self-parking services, shuttle services, event parking, and porter/bell services across various industries such as hotels, resorts, healthcare, and event venues. The company prides itself on delivering seamless, high-touch guest experiences that complement and elevate the hospitality standards of its clients. Serving numerous locations across the country, PMC upholds a commitment to excellence, guest-first service, and operational integrity. PMC offers an inviting, team-oriented environment that supports growth, professional development, and long-term career opportunities in the hospitality... Show More
Job Requirements
- High school diploma or GED
- Previous customer service experience preferred
- Valid driver's license and reliable transportation
- Acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- Clean background check
- Ability to stand, walk, run short distances, and lift up to 50 lbs.
- Availability to work overnight shifts including evenings, weekends, and holidays
- Ability to adhere to safety protocols and company policies
- Professional appearance and uniform compliance
- Strong communication and customer service skills
Job Qualifications
- High school diploma or GED required
- Previous customer service experience preferred
- A helpful attitude and strong customer service mindset are essential
- Valid driver's license and reliable transportation are required
- Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- Must successfully pass and maintain a clean background check
- Deliver exceptional guest service through clear, professional communication and active listening
- Create welcoming, personalized interactions that reflect company standards and enhance the guest experience
- Adhere to company policies and procedures
- Effectively adapt to changing environments and manage multiple responsibilities
- Remain flexible and professional in the face of unexpected challenges
- Follow instructions, maintain schedules, and complete tasks on time
- Adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace
- Must be able to stand, walk, run short distances, and lift up to 50 lbs. for extended periods
- Must maintain professional appearance, including uniform and grooming standards
- Must be available to work evenings, weekends, and holidays as needed
- Use communication tools such as phones and radios
- Operate moving vehicles safely
Job Duties
- Greet guests warmly and assist with luggage and vehicle needs during overnight hours
- Conduct thorough vehicle inspections to document any existing damage on claim tickets
- Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures
- Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns
- Maintain a clean, organized, and professional valet station reflective of the hotel's high standards
- Accurately record hours and gratuities in compliance with company policies
- Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy
- Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines
- Support team members and assist with additional tasks as needed to ensure smooth overnight operations
- Help with other tasks as needed to support the team and daily operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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