Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $13.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Employee Discounts
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in valet and self-parking management, shuttle services, event parking, and porter/bell services catering to a variety of industries including hotels, resorts, healthcare facilities, and event venues. With a strong commitment to excellence and a guest-first mindset, PMC extends the hospitality experience by delivering seamless, high-touch parking solutions that enhance partner and guest satisfaction. The company emphasizes pay transparency and equity, ensuring fair compensation and compliance with all federal, state, and local legal standards. PMC also offers rich employee benefits including health... Show More
Job Requirements
- Valid driver’s license and reliable transportation are required
- must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- must successfully pass and maintain a clean background check
- high school diploma or GED required
- previous customer service experience preferred
- must be able to stand, walk, run short distances, and lift up to 50 lbs for extended periods
- must be available to work evenings, weekends, and holidays as needed
- maintain professional appearance, including uniform and grooming standards
- work performed in both indoor and outdoor settings, including parking garages and active traffic areas
Job Qualifications
- High school diploma or GED required
- previous customer service experience preferred
- a helpful attitude and strong customer service mindset are essential
- deliver exceptional guest service through clear, professional communication and active listening
- create welcoming, personalized interactions that reflect company standards and enhance the guest experience
- adhere to company policies and procedures
- effectively adapt to changing environments and manage multiple responsibilities
- remain flexible and professional in the face of unexpected challenges
- follow instructions, maintain schedules, and complete tasks on time
- adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace
Job Duties
- Check for damage and record vehicle details on claim tickets
- safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines
- clock in/out for shifts and breaks on time, and report tips accurately
- keep the valet area clean, organized, and presentable at all times
- handle guest concerns politely, solve problems quickly, and support a positive team environment
- arrive on time, in full uniform, and ready to work
- follow all company rules and policies
- help with other tasks as needed to support the team and daily operations
Job Qualifications
Experience
No experience required
Job Location
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