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Overnight Valet Attendant - JW Marriott Anaheim Resort PT $20.42 - $21.42/HR + Tips

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $21.00
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Work Schedule

Rotating Shifts
Night Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k Retirement Plan
Competitive hourly pay
Shift Differential

Job Description

Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for guests, patients, visitors, and clients. As a prominent player in the hospitality industry, Towne Park's mission is to deliver compassionate and attentive service that brightens the day of every individual they encounter. This company takes pride in providing memorable moments, whether by easing a patient’s anxiety, assisting a guest in a new city, or supporting a colleague. The culture at Towne Park thrives on making an impactful difference in people's lives, cultivating smiles, and fostering an environment where employees find more than just a job—they find... Show More

Job Requirements

  • High school diploma or GED
  • Valid driver’s license for the state or commutable distance
  • One month related experience or equivalent education
  • Knowledge of customer service principles
  • Proficient in English reading and writing
  • Basic math skills including operations with money
  • Understanding of 24-hour and military time
  • Familiarity with rates and time charges
  • Ability to operate manual transmission
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state of employment or within commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English
  • Ability to comprehend simple instructions and short correspondence
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to perform basic arithmetic including addition, subtraction, multiplication, and division
  • Ability to understand 24-hour and military time systems
  • Ability to understand parking rates and time-based charges
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly, and professional demeanor with guests, coworkers, and clients
  • Acknowledge and greet guests within five feet using their last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper phone etiquette
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage
  • Open vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations, and inquiries
  • Provide information about outlets, meeting rooms, amenities, and local attractions
  • Deliver messages, items, and guest amenities
  • Shuttle guests as approved
  • Explain parking rates and retrieval procedures
  • Issue claim checks after receiving keys and collect them before returning keys
  • Complete and maintain all ticket information including key tags and damage surveys
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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