Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $9.00 - $11.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading parking services company dedicated to providing exceptional parking and guest service experiences across various locations, including airports, hotels, and commercial venues. With a focus on customer satisfaction and operational excellence, Towne Park has established itself as a trusted name in the industry, offering reliable, friendly, and efficient parking solutions. The company values its employees and strives to create a supportive work environment where individuals can grow and contribute to delivering top-tier service. Towne Park offers competitive compensation based on skills, experience, education, and location, with opportunities for additional earnings through tips and overnight differentials, making... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to perform basic math operations and understand time and rates
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic mathematics including addition, subtraction, multiplication and division with units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks only after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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