Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $9.00 - $11.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking and valet services known for its commitment to delivering exceptional guest experiences through reliable and professional service. Specializing in the hospitality and parking management sectors, Towne Park partners with hotels, airports, hospitals, and entertainment venues to offer efficient parking solutions that prioritize safety and customer satisfaction. The company prides itself on creating welcoming environments and ensuring smooth operations tailored to each client's unique needs. With a reputation built on trust, professionalism, and quality, Towne Park aims to enhance the overall guest experience by simplifying parking and related services.
The Guest Service A... Show More
The Guest Service A... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver’s license for the state or within commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer service principles
- Ability to read, write and comprehend English
- Ability to perform basic math including addition, subtraction, multiplication and division
- Ability to understand time systems and parking rates
- Physical ability to exert up to 100 pounds occasionally and stand or walk for extended periods
- Must be able to work overnight shift from 11pm to 7am
- Ability to operate a vehicle safely, including manual transmission and parallel parking
Job Qualifications
- High school diploma or general education degree
- Must hold a valid driver’s license for the state or within commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend and write simple instructions and correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to perform basic arithmetic operations and understand monetary transactions
- Ability to understand 24-hour and military time systems
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests and co-workers
- Greet guests within five feet with a professional and friendly demeanor using guest last names
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Park and retrieve vehicles cautiously and safely
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide information about facility amenities and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket and vehicle information accurately
- Calculate and collect revenue for parking services when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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