Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $5.00 - $10.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional guest experiences in parking and valet services. Operating across numerous locations, Towne Park is committed to creating smiles by providing hospitable, efficient, and compassionate service to millions of patients, visitors, and guests every year. The company prides itself on fostering a culture where employees can make a genuine impact by enhancing the customer journey, ensuring safety, and delivering excellence in every interaction. Towne Park emphasizes a supportive environment where each team member plays a vital role in making someone's day brighter — whether by assisting guests with luggage,... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience and/or training or equivalent education
- Strong communication skills
- Ability to read and write English
- Ability to operate a manual transmission vehicle is highly desirable
- Capability to perform physical tasks including occasional lifting up to 100 pounds
- Willingness to work an overnight shift from 11 pm to 7 am
- Comfortable working outdoors in various weather conditions
- Ability to follow established procedures and maintain accurate records
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic arithmetic including addition, subtraction, multiplication and division with 10’s and 100’s
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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