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Overnight Valet Attendant - $14/HR + Tips - Renaissance Atlanta Airport Gateway
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established company specializing in providing professional parking and guest services, primarily operating in hospitality and event locations such as hotels, resorts, and other popular venues. Known for its commitment to outstanding customer service and operational excellence, Towne Park has grown to be one of the premier providers of valet parking and customer assistance services. Their focus lies in creating smooth, memorable experiences for guests arriving at their locations by ensuring that parking, luggage handling, and general guest services are delivered with attentiveness, friendliness, and efficiency. Dedicated to offering competitive and fair compensation to employees, Towne Park... Show More
Job Requirements
- Must hold a valid driver's license for the state you are applying to work or within commutable distance from the state
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
- Ability to stand or sit for extended periods
- Ability to exert up to 100 pounds occasionally and up to 50 pounds frequently
- Ability to work overnight shifts
- Ability to work outdoors in various weather conditions
- Ability to communicate clearly and professionally
- Ability to lift and move luggage and objects
- Ability to follow established procedures and guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform calculations using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and main attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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