Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services headquartered in Nashville, Tennessee. PMC specializes in providing valet and self-parking management, shuttle services, event parking, and porter/bell services across a variety of industries such as hotels, resorts, healthcare, and event venues. With a strong commitment to excellence and a guest-first approach, PMC strives to enhance the hospitality experience by delivering seamless and high-quality parking services to their clients and guests nationwide. Their emphasis on professionalism, safety, and customer satisfaction has positioned them as a trusted partner for many esteemed hospitality providers, making PMC a dynamic company... Show More
Job Requirements
- High school diploma or GED required
- Previous customer service experience preferred
- Valid driver's license and reliable transportation are required
- Must maintain an acceptable motor vehicle record with no more than 3 moving violations within 3 years
- Must successfully pass and maintain a clean background check
- Ability to stand, walk, run short distances, and lift up to 50 lbs for extended periods
- Must be available to work evenings, weekends, and holidays as needed
- Must maintain professional appearance including uniform and grooming standards
Job Qualifications
- High school diploma or GED required
- Previous customer service experience preferred
- A helpful attitude and strong customer service mindset are essential
- Valid driver's license and reliable transportation are required
- Must maintain an acceptable motor vehicle record with no more than 3 moving violations within 3 years
- Must successfully pass and maintain a clean background check
- Deliver exceptional guest service through clear, professional communication and active listening
- Create welcoming, personalized interactions that reflect company standards
- Adhere to company policies and procedures
- Effectively adapt to changing environments and manage multiple responsibilities
- Remain flexible and professional in the face of unexpected challenges
- Follow instructions, maintain schedules, and complete tasks on time
- Adhere to all safety guidelines and report unsafe conditions
- Use equipment properly to ensure a safe and efficient workplace
- Maintain professional appearance including uniform and grooming standards
- Be available to work evenings, weekends, and holidays as needed
Job Duties
- Greet guests warmly and assist with luggage and vehicle needs during overnight hours
- Conduct thorough vehicle inspections to document any existing damage on claim tickets
- Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures
- Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns
- Maintain a clean, organized, and professional valet station reflective of the hotel's high standards
- Accurately record hours and gratuities in compliance with company policies
- Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy
- Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines
- Support team members and assist with additional tasks as needed to ensure smooth overnight operations
- Perform additional duties to support team and daily operations as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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