Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
Wellness Program
Educational development
Referral Bonus
Job Description
HHM Hotels is a renowned hospitality company dedicated to providing exceptional guest experiences through its network of hotels. Known for its commitment to quality service, guest satisfaction, and employee growth, HHM Hotels has built a strong reputation in the hotel industry. The company values a work culture grounded in respect, inclusivity, and continuous improvement. With a variety of positions catering to different aspects of hotel operations, HHM Hotels aims to create safe, welcoming environments for all guests and staff. Their philosophy centers around people as their greatest capability, a heart for service, striving for only excellence, staying nimble in their... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hotel or related field preferred
- prior security experience desirable
- CPR/First Aid certification preferred
Job Qualifications
- High school diploma or equivalent
- experience in hotel or related field preferred
- prior security experience desirable
- CPR/First Aid certification preferred
Job Duties
- Patrol designated hotel areas
- respond to disturbances and emergency situations
- maintain a daily activity log
- maintain confidentiality with respect to guest and employee incidents
- prepare incident reports and communicate all related information to hotel management
- access secured areas for authorized personnel
- complete incident/accident reports clearly and concisely
- escort guests to their rooms or assist guests with entry into their rooms according to hotel standards
- work toward increasing guest satisfaction scores
- follow sustainability guidelines and practices related to HHM’s EarthView program
- monitor TV cameras if applicable
- perform bell person tasks and assist guests with luggage
- park guest vehicles and retrieve valet-parked vehicles timely and courteously using claim tickets
- grasp, lift and/or carry packages, luggage or boxes up to 75 lbs and place onto baggage carts or secure area
- read luggage tags and provide claim tickets
- practice safe work habits and follow MSDS and OSHA standards
- perform other duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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