Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $19.50
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
The Palms Hotel & Spa is a distinguished oceanfront luxury hotel that blends genuine service with laid-back sophistication and serene surroundings to offer guests an unparalleled vacation experience. Situated as a premier destination for both leisure and business travelers, The Palms caters to a diverse clientele seeking wellness, environmental consciousness, and exceptional amenities. The property features 251 elegantly appointed rooms and suites, an expansive tropical pool area, a full-service beach operation, over 8,000 square feet of meeting and event space, the AVEDA lifestyle spa & salon, and ESSENSIA Restaurant & Bar, which is renowned for its natural gourmet cuisine. Privately... Show More
Job Requirements
- High school diploma or equivalent preferred
- Minimum two years prior security experience, preferably one year in a hotel environment
- Proficient in English language
- Must be able to handle multiple tasks in an intense, ever-changing environment
- Ability to maintain a professional image and manner
- Good writing and report taking skills
- Flexibility to work all shifts, including weekends and holidays
- Must be customer-service oriented with excellent hospitality skills
- Must be able to walk for extended periods of time
- Must be courteous and show genuine care for all co-workers and guests
Job Qualifications
- High school diploma or equivalent preferred
- Two years prior security experience required, preferably one of those years in a hotel environment
- Proficient in the English language
- Good writing and report taking skills
- Previous use of two-way radio an asset
- Knowledge on innkeeper law an asset
- Must be customer-service oriented and have excellent hospitality skills
- Ability to work well in a team environment
- Must be able to make appropriate decisions in difficult situations
- Maintain a professional appearance and manner at all times
Job Duties
- Maintain a professional image at all times with guests, visitors, and staff members
- Work cooperatively with all hotel team members, attend and participate in departmental meetings
- Monitor radio communications, operations, and fire control panel
- Maintain control of Lost and Found procedures
- Maintain key issuance
- Maintain documentation of all incidents
- Follow written and/or verbal instructions, listen effectively, speak, read, and write English clearly to ascertain and document important information
- Effectively communicate through the two-way radio system
- Conduct all investigations as set forth in the Security Standard Manual
- Investigate all incidents and submit all daily reports in accordance with the Security Standard Manual
- Enforce all hotel rules/regulations in accordance with the Employee Handbook
- Comply with duties described in the Security Standards Manual and any assigned by the Director of Security and/or Supervisor
- Have a complete understanding of Emergency Procedures
- Execute emergency procedures in accordance with hotel standards
- Notify immediate supervisors promptly and fully of all problems or unusual matters of significance
- Conduct staff members bag checks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
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