Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.75 - $25.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Training and Development
employee discount
Dry cleaning
Employee Meals
comprehensive benefits
Job Description
Four Seasons is a renowned global luxury hospitality company known for its exceptional service and commitment to creating memorable experiences for guests, residents, and partners worldwide. The company prides itself on its people-centered culture, where team members are encouraged to grow, improve, and treat each other with respect and kindness. The Four Seasons team embraces a philosophy of genuine hospitality infused with luxury, aimed at delivering extraordinary guest experiences that create lasting impressions. This ethos extends across all properties, making it a premier destination for those seeking high-quality accommodations and attentive service.
The Four Seasons property in Nashville i... Show More
The Four Seasons property in Nashville i... Show More
Job Requirements
- Prior experience in luxury hospitality, residential services, concierge, or guest-facing roles preferred
- Strong interpersonal and communication skills
- Ability to work independently and remain calm and attentive during overnight hours
- Basic computer proficiency
- Flexibility to work overnight shifts including weekends and holidays
Job Qualifications
- Prior experience in luxury hospitality, residential services, concierge, or guest-facing roles preferred
- Strong interpersonal and communication skills with a high level of professionalism
- Ability to work independently and remain calm and attentive during overnight hours
- Basic computer proficiency and comfort using multiple systems
- Flexibility to work overnight shifts, including weekends and holidays
Job Duties
- Provide exceptional overnight hospitality to residents and their guests, handling requests and resolving concerns with professionalism and discretion
- Greet residents and guests warmly, using names whenever possible, and escort guests to residences as required
- Receive, log, store, and distribute mail, packages, and deliveries accurately and efficiently
- Respond promptly to resident inquiries regarding residential and hotel services, hours of operation, and key personnel
- Ensure the safety and security of the Residences by monitoring access points, conducting regular walkthroughs, and responding appropriately to emergencies, alarms, 911 calls, and weather alerts
- Maintain up-to-date knowledge of local dining, attractions, cultural events, and activities, providing thoughtful recommendations as needed
- Coordinate personalized recognition of residents' special occasions when applicable
- Utilize designated software systems to document requests, manage deliveries, and ensure accurate billing
- Work collaboratively and professionally with colleagues and supervisors to support overnight operations
- Adhere to Four Seasons Category One and Category Two Work Rules, standards, and codes of conduct at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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