Marriott International, Inc logo

Overnight Residences Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $29.33 - $30.43
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Employee assistance program

Job Description

The Residences at The Ritz-Carlton Westchester is part of the renowned Ritz-Carlton brand under Marriott International, which is recognized worldwide for its commitment to luxury hospitality and exceptional guest service. Located in White Plains, New York, this prestigious residential community blends elegant living spaces with access to the world-class amenities and service standards that have become synonymous with The Ritz-Carlton name. Marriott International, with its global portfolio of award-winning properties, fosters a culture of excellence, creativity, and inclusivity that supports its employees in reaching their highest potential while delivering memorable experiences for their guests.

This particular role is a full-time, n... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • At least one year of related work experience
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • Strong interpersonal communication skills
  • Professional appearance and demeanor
  • Adherence to company policies and safety standards

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • At least one year of related work experience
  • Ability to speak clearly and professionally
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality
  • Proactive problem-solving skills
  • Ability to stand, sit, or walk for extended periods

Job Duties

  • Respond to Residence owners' and guests' requests for visitor information, special arrangements, or services
  • Announce and permit access only to authorized visitors
  • Answer, record, and process all calls, messages, requests, questions, or concerns
  • Contact appropriate individuals or departments to resolve requests or problems
  • Assist with owners' reservation services and scheduling of elevators for move-ins and move-outs
  • Perform Lobby Ambassador duties to welcome and assist owners and guests
  • Review shift logs, daily memos, and document pertinent information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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