Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $34.00 - $36.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan
Employee assistance program
Job Description
Fairmont Heritage Place, Ghirardelli Square, is a prestigious luxury residential accommodation located in San Francisco, created as a partnership between two of the city's iconic institutions: Ghirardelli Square and Fairmont Hotels & Resorts. This exclusive Private Residence Club features 53 one, two, and three-bedroom residences thoughtfully designed to provide an exceptional hospitality experience to owners and guests alike. Situated in one of San Francisco's most vibrant neighborhoods, the property combines historic charm with modern luxury, creating a distinct space for comfort, service, and memorable stays.
Fairmont Hotels & Resorts, renowned globally for its landmark locations such as The Sav... Show More
Fairmont Hotels & Resorts, renowned globally for its landmark locations such as The Sav... Show More
Job Requirements
- Proof of legal entitlement to work in the United States
- Ability to work overnight shifts
- Ability to stand and walk frequently throughout shift
- Ability to kneel, push, pull, lift occasionally
- Ability to ascend or descend ladders, stairs and ramps occasionally
Job Qualifications
- Previous front desk/concierge experience
- Outstanding guest services skills and sophisticated verbal & written communication skills
- Valid drivers' license in good standing
- Computer literate in Microsoft Windows applications
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, always remaining calm and courteous
Job Duties
- Consistently offer professional, friendly and engaging service to owners and guests
- Oversee day to day shift operations and act as MOD on the floor ensuring policies, procedures, and service standards are adhered to
- Work overnight shifts, including processing night audit and housekeeping opening/closing tasks as needed
- Communicate through briefings, emails, and meetings pertinent information to the shift and operation
- Conduct residences inspections and property walk-throughs throughout shifts
- Responsible for emergency protocol and procedures as needed
- Process charges to guests for rental, groceries, and customer services, and owners and prepare back up for expense report
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink focuses on restaurant and hospitality jobs.
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