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Overnight Radioology Concierge - Scottsdale, AZ
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a reputable service provider specializing in comprehensive parking and guest services solutions primarily for healthcare facilities and hospitals. With a focus on ensuring smooth operational flow and superior customer experiences, PMC has established itself as a trusted partner in creating safe, efficient, and welcoming environments for patients, visitors, and staff within hospital settings. The company is committed to promoting compliance with healthcare protocols and maintains a strong emphasis on safety and professionalism across its services. PMC operates with an inclusive culture that values diversity and equal opportunity, offering competitive compensation while supporting employee growth through... Show More
Job Requirements
- High school diploma or GED required
- Previous customer service healthcare or administrative experience preferred
- Experience handling phone systems or call coordination is a plus
- Ability to work overnight shifts
- Valid driver’s license and reliable transportation
- Pass and maintain a clean background check
- Motor vehicle record with no more than three moving violations within three years
Job Qualifications
- High school diploma or GED required
- Previous customer service healthcare or administrative experience preferred
- Experience handling phone systems or call coordination is a plus
- Ability to work in a fast-paced hospital environment
- Strong customer service and interpersonal skills with a hospitality-focused mindset
- Ability to communicate clearly and professionally in high-pressure environments
- Strong attention to detail and ability to follow healthcare protocols
- Ability to multitask and manage both in-person and phone-based interactions
- Basic understanding of healthcare compliance standards including HIPAA and EMTALA preferred
- Ability to maintain a professional front desk environment
- Reliable transportation and valid driver’s license
- Pass and maintain a clean background check
- Acceptable motor vehicle record with no more than three moving violations in three years
Job Duties
- Greet patients visitors and staff with a friendly professional demeanor
- Provide wayfinding assistance and answer general inquiries
- Assist with hospital registration processes as needed
- Support patient needs including wheelchair assistance and coordination with nursing staff
- Ensure compliance with hospital health protocols including face coverings
- Screen individuals for COVID-19 flu symptoms or other health concerns as applicable
- Enforce visitor policies and location-specific access restrictions
- Maintain awareness of and adhere to HIPAA and EMTALA regulations
- Handle inbound calls and direct inquiries to appropriate departments
- Facilitate communication between radiologists medical staff and technologists
- Operate paging systems and support internal communication workflows
- Monitor radiology or departmental worklists and escalate issues as needed
- Maintain a clean safe and sanitized workspace including front desk areas and equipment
- Support administrative tasks and assist hospital leadership as needed
- Maintain consistent attendance comply with company policies and uphold PMC standards
- Work overnight shifts as required
- Support evolving business needs by completing other tasks as assigned
- Attend required meetings and training and maintain schedule flexibility
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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